This is the version of our website addressed to speakers of English in the United States. Offer Description. Just tweet at their handle @HotelTonightwith your issue and they will respond quickly. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); The gig economy is booming, and thanks to COVID-19, more people than ever are getting involved. You're trying to redeem a code for first-time customers, but you've already booked with us using the same account, device, or payment method (sorry, no double-dipping! How to get started renting your home on lodging platforms. In the immortal words of a certain purple dinosaur, sharing is caring. Gift Certificates. HotelTonight is a last-minute hotel booking travel app that gives you great deals on hotels for tonight and more. . You could get 10% off Get 1 reward night* for every 10 nights you stay Rack up rewards in over 1,000,000 properties worldwide JOIN NOW SIGN IN Limited time offer Get 3 reward nights worth $375 total (max $125 per night)* *Terms apply No annual fee FIND OUT MORE Start planning your next getaway New name, same great savings Make sure there are multiple rooms available because you dont want to get burned by a shortage of inventory if youre trying to lock in deals on multiple rooms. You can! HotelTonight - English With live chat, phone support, and email options, you can be sure youll get questions answered, no matter where youre traveling around the world. Most of the rooms on HotelTonight are offered on a non-refundable, non-cancellable, non-transferable, and non-modifiable basis. Many issues can be resolved directly with the hotel youre booking with, but others may require the assistance of HotelTonight. Once a hotel is available on HotelTonight, we monitor guest reviews and feedback. Bring it! Global customer support phone numbers: For support in other regions, head to the list of global phone numbers below. Just make sure your friends use the code when signing up for the app, then as soon as they make their first booking, you will be credited with your $25 on a future booking. The job description states that chat is high volume, so you must be prepared to work quickly and multitask without compromising customer service. If you have a current booking, typically the best way to solve your issue is through the HotelTonight app. Here are a few points from the job description: HotelTonight is also hiring remote Bilingual Customer Service Phone Agents who speak English and either Spanish, French, German, or Italian. You must provide your resume and a cover letter or your application wont be considered. Just open the customized search menu located on the top of the search results screen and select the number of rooms youd like to book. Note that you cannot change the currency in which your coupons are displayed (which is based on your device settings), but they will be converted to your preferred display currency when you redeem them. Yep! Gigworker.com is your one-stop-shop for the gig economy. Here is a list of global phone numbers you can use to contact HotelTonight: If youd prefer to just email HotelTonight for less urgent issues, there are also a few emails you can use. Then tap the unfilled heart on the hotel you want to add. Hotels give us discounts on their unsold rooms and you get to book amazing hotels at great prices. Home - App-Based Gigs - HotelTonight Customer Service and Phone Numbers for Every Country, Our website is supported by our users. Change your trip. Tap on the Email us link and youll be presented with the contact form. If youre an HT Perks Level 3 or higher, youre eligible for our Give $50/Get $50 referral program. Profile and Passwords. We arent entirely sure what the differences are with each, but we figured wed give them all to you and you can give each a shot. On Hotels Tonight site only . Note: While we dig your enthusiasm for deals, you can only redeem a code once. API and Channel Managers. Not worth the savings! You can also change dates from within this list, to check out which days your faves are available. Login screen (email id and password) - Rest API will be provided for authentication 2. Since were all about saving you the Benjamins, well let you know any taxes and fees before you complete your booking. Youre here to solve issues that youve come across while using HotelTonight. Try signing in with your original login info, and if you're still missing credits, please get in touch with our customer support team. They kept my credit card on file without my authorization and charged me for a hotel I had no intention of booking. Aw). Your own 24/7 tour guide 3. Hopefully, we have what youre looking for! Email us at help@hoteltonight.com. And we dont want to bombard you with an overwhelming stream of options. Existing Reservations. If you are at a hotel and they cant find your reservation, however, its probably not a time that youd like to sit around and wait for an email response. Payment and Cancellation. Unique and Interesting ways to make money in the gig economy. To share, go to the hotel's profile or your booking (if you're staying there). You will assist customers and hotel partners via phone regarding customer bookings, requests, and billing. No credit appeared. If you have general inquiries, trouble making a payment, difficulties with the app, or pretty much anything else regarding HotelTonight, then you can call these customer support numbers if youre located in the United States. (Latest Offer) @TradeRoots posted a Hotel Tonight code. So we handily devised our own categories to highlight not just the service level of each hotel, but also its overall vibe: An upscale hotel with stellar service, lavish amenities and serious comfort, for when youre feelin swanky. Your public HotelTonight profile shows your first name and last initial, any photos you've shared, your HT Perks level, and how long you've been an HT user. Best Way To Freshen Up / Shower While Traveling? Expires. You will assist customers and hotel partners via phone regarding customer bookings, requests, and billing. You bet. How to enter into the gig economy as a freelancer. Mistakes can be made, systems can fail and so on. Since that time, he has expanded his knowledge into the Gigworker site, as well as writing the book Gigworker: Independent Work and the State of the Gig Economy Paperback,now available on Amazon. Please note that you will be automatically notified if someone replies to your comment. Every credit card payment on HotelTonight is processed through a third-party, fully-encrypted server. The job is described as being on the front lines of customer support, and in the job listingHotelTonight stresses that they are looking for confident, tech-savvy people who can handle sometimes complex situations and make strong decisions in the moment, only escalating the customer service ticket if a matter truly cannot be resolved. We do a ton of work behind the scenes to bring you hotels that offer great guest experiences. Defining Bargain Travel & How Best to use this Forum. Hotel Tonight can't even do the most simple ask of a consumer and supply a receipt for the amount spent. Los Angeles, CA. I booked a two night stay through the Hotel Tonight App. Sign up now, and I'll send you a free download - 25 Household Name Companies That Hire People to Work From Home! Book tonight, tomorrow and beyond. Its up to each hotel to decide if you can choose which type of room youll be staying in. Be available on the main digital channels. Once unlocked, youve got 15 minutes to book it until poof, its gone. If you would not like to receive our electronic missives filled with fabulous deals that could save you money on amazingly hip hotel rooms in the coolest cities in the world, just follow the link that says Manage My Preferences at the bottom of our emails. Then youll be taken to an account page, and you can find an option for Customer Support.. HotelTonightprovides a great experience for people looking to land a last-minutehotel deal, or even those looking to explore their own city and get out of the house for a night. Traveling on the cheap has never been easier. 3. We booked a hotel in NYC Dream Downtown. A budget hostel or inn without many amenities, for those nights you don't need 'em. An overview of lifestyle, care-related gigs. The math shows that Hotel Tonight presented the customer (me) a bait room rate of $175.00 but then switched and charged an actual room rate of $192.88, hiding this little trick under the fog of unspecified fees. Save Up To 50% Thanksgiving Deals Save Up To 50%. Theyve since expanded their repertoire, and now let people book up to a week ahead, though that has made things even more complicated from a logistics perspective. We bring you the best gig, remote, and part time jobs currently available, then provide you with thousands of helpful articles on how to succeed in those roles. Make sure you follow the user content policy in our Terms of Service. Depending on the problem or issue youre facing with HotelTonight, there are a few different ways you can reach out. Home; Deals; Customer Care; Where to? Text Messaging: You can text with a Marriott agent by sending a text message to 1-844-957-4543; Marriott Customer Service: 1-800-535-4028; Marriott . In many cases, these phone numbers will have long wait times, so we would definitely use this as a backup plan compared to the in-app live chat feature. The hotels we feature on the app are always changing, so if you see something you like and want to lock it down, we say go for it. I finally figured out the options you'd need to pick on the chat tool to get through to a live agent: Help > Chat Now > Something else > Start Over > Contact an Agent > Hotel Enter any confirmation - I entered a cancelled confirmation number from March. I had a similar experience with them. While yes, many complainers that you come across on forums are bound to be polarized and extreme cases, but you cant ignore all of the noise thats out there. The basics of making money performing common tasks. I get to the hotel. Contact Hyatt. When I called customer service, they refused to reverse the charge. You'll see the date range available when you're choosing your check-in and check-out dates. Train Your Staff & Focus on Their Happiness 4. Version 22.9.1. We will re-send the message, as we have . There are 107,000 reviews giving the app 4.8 out of 5 stars on itunes. Weve got lots of other deals, every day (its kind of our thing). If the hotel is offering an HT Perks deal, you may be seeing different rates based on your respective HT Perks Levels. Its a good option for questions about your account, if you need help with a password, if youre having issues with the app, etc. They are nothing but thieves and frauds. They never reserved the hotel. Your Favorites list shows you if your fave hotels are available for your stay dates and the great rates we've got 'em for. If you believe they have committed fraud then you should report them to the authorities and to your card provider. If you have a less pressing issue, there are a range of email contacts you can use to direct your questions. Live Chat Agents are also responsible for properly identifying conversations for record-keeping purposes, and delegating tasks to the support team when necessary. And it's certainly not required to put the word in block capitals, either! To save you time, we wanted to use something more illustrative than star ratings. The best way to reach customer support, according to the company, is to shoot them an email at [emailprotected]. Also note that some hotels do not accept debit cards. Wondering where to find the best local food? Brett Helling is the founder of Gigworker.com. But what is this new sharing economy and how does it work? +1-800-995-6698 +1-877-522-3344 +1-800-208-2949 Check that youre using the email address thats connected to your account and look for typos. Pinterest. A stylish, sometimes quirky hot spot that's as popular with in-the-know locals as it is with travelers. This will add it to your Favorites list, which you can find by tapping the heart tab in the app. Here is the HotelTonight customer service contact information: Its important to use discretion when considering the nature of your problem. On the right-hand corner, there should be a Question Mark (?) Lastly, if youre feeling super last-minute, you can book your room and check in as late as 2:00 a.m. for same-day bookings. Don't subscribeAllReplies to my comments Thanks for your feedback. That is part of how we can secure great deals from these hotels. From there you will be taken to a long list of frequently asked questions. I booked a hotel in January. No endless lists - we only show you the best deals at amazing hotels. How exactly did they charge your card when you were only browsing? Customer service just say "bad luck" sorry we can't give you . If advance room type selection is available for your hotel, youll see the option to make your choice (1 bed or 2 beds) by tapping Room type before booking. The service takes unsold rooms from its partners, slaps a deal on them, and provides travelers with an entirely new way to find hotel deals. Full terms and conditions for the Price Guarantee can be found here, including which rates are eligible and how to submit a claim. Your Virtual Agent is here to help. Home - App-Based Gigs - The Best Ways to Reach HotelTonight Customer Service, Our website is supported by our users. Our comparison rate (the one you see crossed out below HTs rate) is the highest rate offered by that hotel on HT over the last 30 days for the same date(s) as your search. For sure! Email us at feedback@hoteltonight.com. Its simple: the more you use HotelTonight, the better it gets. 1206 Hotels In Dubai. These will be at the hotels discretion, based on availability, and may be subject to additional charges. From Luxury Hotels to Budget Accommodations, Hotels.com India has the best deals and discounts for hotel rooms anywhere. savings on the go. Bookings. $50/month internet stipend to help offset the costs of high-speed internet, Stock options at a thriving San Francisco based company funded by top investors. This can include fees that we charge so we can continue to provide you with a most-excellent service, as well as occupancy or other taxes charged by the hotel or that we owe (we gotta pay our taxes, too). Your credit card provider will issue a refund if the app doesn't. We've translated the app and many (but not all) of our hotel profiles into languages other than English. Can anyone guide me on what other sites I can post my review!! When booking, if it says Selected by hotel, then this means that the hotel will assign your room type upon check-in. A couple past guests mentioned how the hotel went out of its way to provide a shuttle ride to the bus station just for them. We sometimes earn affiliate links when you click through the affiliate links on our website. The HotelTonightappgrew so popular that people now use the app for impromptu staycations finding a nice hotel roomin their city at a discounted rate and getting out of the house for an evening. DO NOT USE. HotelTonight doesnt store or process your credit card number, and we dont provide it to your hotel. The Booking ID was not valid. I was able to get through to a live agent in ~10 minutes. If you're feeling extra flexible and want to wait 'til same-day to book, you do you. HT Perks discounts are available only from participating hotels. 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