It is mandatory to procure user consent prior to running these cookies on your website. Bank of America CSR Reviews. By clicking Continue, you will be taken to a website that is not affiliated with Bank of America and may offer a different privacy policy and level of security. TD Description About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. BEST Crowd Management 3.6. Salaries. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. At least 6+ months banking experience preferred (as teller, CSR) Open availability between the hours of 8am - 8pm Monday thru Friday Customer Service experience needed (Call Center helpful) Ability to Navigate multiple computer screens and systems Please try broadening your parameters to see results. The estimated total pay for a Senior Customer Service Representative at Bank of America is $51,252 per year. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back. Business, Military, Communications, Education, English. These ads are based on your specific account relationships with us. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. Communicating with customers through various channels. Greensboro, NC. Bank of America, N.A. provides oversight of the leaders and teams providing support for all banking deposit activities for Schwab Banking clients (1.1M deposit accounts); including deposit reconciliation, general service requests, client escalations, escheatment, ATM Settlement, Sweep settlement, ACH returns, tax filing and other deposit related activities. Search Bank of america csr jobs. Job Title: CSR I (Arlington Lee Hwy) TD Description: About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid . He/she also helps to avoid loss of customers and negative reviews. Client Service Representatives (CSR) have a passion for delivering a personalized and caring experience - they anticipate and resolve client concerns with the goal of exceeding expectations, no matter how large or small the request. A free inside look at company reviews and salaries posted anonymously by employees. Relationship-based ads and online behavioral advertising help us do that. Will complete inbound and outbound calls . Business Support Manager. . Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The job description of a bank customer service representative, who can also be designated as a customer care representative, includes protecting the bank's image and contributing to the achievement of the bank's overall goals and objectives. Learn more from our. Responsible for reading, analyzing and/or determining appropriate handling and . Suggestion Suggestion . To view the "EEO is the Law" poster, CLICK HERE. Investigate and resolve complaints regarding food quality, service, or accommodations. Responsibilities. To write an effective bank customer service representative job description, begin by listing detailed duties, responsibilities and expectations. include: Desired experience for Maintain food and equipment inventories, and keep inventory records. Based on performance and experience, does not have the prominence of a Senior Level I. LOB Specific Description: As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for Bank of America Merrill Lynch customers dealing in Futures & Options and OTC clearing. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. Responding promptly to customer inquiries. Filter. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. . If you prefer that we do not use this information, you may Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. showing results for all locations, Collections Customer Service - Credit Assistance Specialist, Sr Customer Service Rep(Treasury Client Services), Collections Customer Service - Credit Assistance Specialist-Bilingual, Collections Customer Service - Credit Assistance Specialist -Bilingual Spanish, Treasury Fulfillment & Service Advisor-Service, Concierge Sales Assistant Associate I (Mortgage Customer Service) - Chandler, AZ - Bilingual Spanish Required. You also have the option to opt-out of these cookies. Informing customers about bank products and services. To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE. showing results for all locations, Money & Asset Transfers Service Representative, Collections Customer Service - Credit Assistance Specialist. Necessary cookies are absolutely essential for the website to function properly. These ads are based on your specific account relationships with us. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information . Bank of America is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, products or services that are offered or expressed on other websites. Executive Assistant. opt out of online behavioral advertising Credit Analyst. Typically a job would require a certain level of education. Collections. Visit PayScale to research customer service representative (csr) hourly pay by city . Able to learn new tasks quickly and proficient in growing key customer relationships. Credit Services. This post provides complete information on the job description of a bank customer service representative, to help you learn what they do. extremely personal, dependable and, organized with a background in finances and business. advice on your job search. Careers and Jobs at the Bank of America: You will find a variety of careers and jobs available at BoA, these include: Administrative /Clerical. No results match your criteria. 2,251 reviews from Bank of America employees about working as a Customer Service Representative at Bank of America. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. A bank customer service representative is someone whose role is to provide information regarding the banks products and services to its customers. Professional Summary Hard working Relationship Banker who drives high sales in both slow and busy shifts. To perform the above duties and responsibilities effectively, the following skills, knowledge, and abilities would be expected that a bank customer service representative should possess: (adsbygoogle = window.adsbygoogle || []).push({}); We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The average hourly pay for a Customer Service Representative (CSR) at Bank of America Corp. (BOFA) is $16.99. . Underwriter. . Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. Find Reviews. Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Job Description: The Collections Customer Service- Credit Assistance Specialist is a critical role that focuses on providing solutions to customer credit assistance needs. 2013 Bank of America CSR Report. Major Bank of America Jobs and Careers . Relationship-based ads and online behavioral advertising help us do that. TD Description About TD Bank, America's Most Convenient Bank TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. Easily apply. Bank of America Client Service Representative II - Richmond, VA - 2nd Shift - Deposits Richmond, VA $34K - $49K (Glassdoor est.) Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice . Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made, Strong communication skills characterized by excellent writing and speaking skills, He/she must possess excellent multi-tasking skills and be able to function under pressure, He/she must also have excellent negotiation skills and be able to influence people, Ability to use the computer efficiently and also learn how to use new software, Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times. Customer Service. Bank of America Client Service Representative Sacramento, CA Today $33K-$43K Per Year (Glassdoor est.) 2013 Bank of America CSR Report Executive Summary. career coach 2014 Bank of America CSR Report Highlights. 43 open jobs for Bank of america csr. Strong ability to efficiently minimize customer dissatisfaction and increase customer loyalty. Bank of America Hiring Process: Job Application, Interviews, and Employment The hiring process at the Bank of America involves various stages, including the job application and interview processes you will need to successfully complete to be employed by the Company. Learn about Bank of America culture, salaries, benefits, work-life balance, management, job security, and more. Sales/customer service professionals: This role is responsible for ensuring that the public knows about all what the bank offers. The job description of a bank customer service representative, who can also be designated as a customer care representative, includes protecting the banks image and contributing to the achievement of the banks overall goals and objectives. Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. - Instantly download in PDF format or share a custom link. Write a Review. Acknowledging and resolving customer complaints. Thank you in advance for taking a look at the list of responsibilities and qualifications. Better Money Habits Equal Housing Lender. Client Relationship & Advisor; Customer Service, Client Relationship & Advisor; Customer Service; Investment & Trading. Visit our . Call Center Customer Service Representatives. . A bank customer service representative is expected to perform specific duties, tasks, and responsibilities, which make up the job description of majority of customer service representatives working with banks, as shown in the job description example below: The job description sample above can be used in writing a resume for the bank customer service representative post. Achieved maximum customer satisfaction by working with management to resolve escalated issues and concerns. Bank of America Stadium - Event Security / Guest Relations. Desired skills for Sr Customer Service Rep (Treasury Client Services) Global Operations. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Browse through all currently available Customer Service Representative jobs and positions at Bank of America and apply right from the Careers site. 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