In the backup SonicWall text box, enter the backup firewall's serial number as shown on the bottom (or back) of the backup unit, then click apply. Alternate - More than one member can be an Alternate, however, it is not possible to have a Group of only Alternate members. Basic Active/Passive Failover - The multiple WAN interfaces use 'rank' to determine the order of preemption when the Preempt checkbox has been enabled. 2, 3, and 4 are Load balancing methods. Last-Resort can only be configured with other group members. Disaster recovery for applications built on Microsoft Azure. Go to Settings. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials. On the General tab, modify the following settings: . SonicWall Support Failover & LB WAN Failover enables you to configure one of the user-defined interfaces as a secondary WAN port. Call a Specialist Today! And the first option is the recommended setting. - Basic Active/Passive Failover The four WAN interfaces use 'rank' to determine the order of preemption when the Preempt checkbox has been enabled. The SonicWALL security appliance is set to use this as the default load balancing method. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, One Arm Mode and Single Interface Support, Configuring General Settings for Virtual Interface, Configuring Advanced Settings for a Virtual Interface, Configuring Virtual Interfaces (VLAN Subinterfaces), Enabling Bandwidth Management on an Interface, Configuring Interfaces in Transparent IP Mode (Splice L3 Subnet), Configuring Advanced Settings for a Transparent IP Mode Interface, Configuring Advanced Settings for a Wireless Interface, Configuring Advanced Settings for a WAN Interface, Configuring Protocol Settings for a WAN Interface, Configuring Link Aggregation and Port Redundancy, Configuring an IPS Sniffer Mode Appliance, Configuration Task List for IPS Sniffer Mode, Configuring the Secondary Bridge Interface, Configuring Security Services (Unified Threat Management), Connecting a Mirrored Switch Port to an IPS Sniffer Mode Interface, Connecting and Configuring a WAN Interface to the Data Center, Configuring Wire Mode for a WAN/LAN Zone Pair, Configuring Wire Mode with Link Aggregation, Key Features of SonicOSX Layer 2 Bridged Mode, Key Concepts to Configuring L2 Bridged Mode and Transparent Mode, Comparing L2 Bridged Mode to Transparent Mode, Comparison of L2 Bridged Mode to Transparent Mode, Benefits of Transparent Mode over L2 Bridged Mode, Layer 2 Bridged Mode with High Availability, Configuring Network Interfaces and Activating L2B Mode, Installing the Appliance between the Network and an SSL VPN Appliance, Configuration Task List for Layer 2 Bridged Mode, Configuring the Common Settings for L2 Bridged Mode Deployments, Enabling SNMP and HTTPS on the Interfaces, Activating Security Services on Each Zone, Configuring Layer 2 Bridged Mode Procedure, Configuring an L2 Bypass for Hardware Failures, VLAN Integration with Layer 2 Bridged Mode, VPN Integration with Layer 2 Bridged Mode, VPN Tunnel Interface Support for IP Helper, Filtering Which DHCP Relay Leases are Displayed, Configuring the DHCP Server for DNS Proxy, Configuring a Trusted DHCP Relay Agent Address Group (IPv4 Only), Configuring IPv4 DHCP Servers for Dynamic Ranges, Configuring IPv6 DHCP Servers for Dynamic Ranges, Configuring DHCP Generic Options for DHCP Lease Scopes, Enabling Multicast on a LAN-Dedicated Interface, Enabling Multicast Support for Address Objects over a VPN Tunnel, Still can't find what you're looking for? NOTE: Stateful Failover will not be available in the above setup. The WAN Failover & LB page displays. Basic Active/Passive Failover: When this setting is selected, the SonicWALL security appliance only sends traffic through the Secondary WAN interface if the Primary WAN interface has been marked inactive. You can select a method of dividing the outbound WAN traffic between the two WAN ports and balance network traffic. You can unsubscribe at any time from the Preference Center. Round-Robin is where network requests are applied to a circular list, in a software-programmed order. WAN interfaces (Load Balancing Members) added to a Load Balancing Group take on certain roles. The configured "Basic Failover" option is correct. Let's now see the configuration for Basic Failover, that is when Primary WAN is down, failover to the secondary scenario setting. If disabled, no options for Failover & Load Balancing are available to be configured. You should be checking the logs immediately once the failover occurs. WAN Failover enables you to configure one of the user-defined interfaces as a secondary WAN port. Why? How to block Adobe Acrobat using App control? You can unsubscribe at any time from the Preference Center. Click Device in the top navigation menu. SonicWALL security appliances. Click on the Probing tab in the same window. In the case of two nodes, for example, if the first node is already active, the second node must be passive or on standby. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. Name Edit the display name of the Group. 800-886-4880. You can unsubscribe at any time from the Preference Center. Follow this link on how to gather the required files: How to gather required files for SonicWall Support. For SonicWalls that are generation 6, we suggest upgrading to the latest release of SonicOS firmware. For a SonicWall appliance with a WWAN interface, you can configure failover using the WWAN interface. 2. Probe succeeds when either Main Target or Alternate Target responds. Pro tip - Create your case online before calling into support, you will be routed directly to your support queue bypassing customer service and significantly reduce your time on the phone: How to submit a support case online at MySonicWall.com, 2. It can be left empty as well. Sonicwall Site-Site VPN, separate WAN failover order. Since a failover can happen for more than one reason the logs from both units are required to help determine the root cause. Check " Enable Virtual MAC ". For Faliback I was thinking about powering off the secondary unit and just upgrade the primary unit. Navigate to network -> interfaces and look for the high availability HA . This field is for validation purposes and should be left unchanged. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 10/25/2021 79 People found this article helpful 179,873 Views. Select the protocol (TCP or ICMP) used for monitoring and enter the IP address and port (TCP only) of the target. The checkbox for load balancing is required, so leave that. Enable probing on X4 and X1. 2. 6. Here in the primary's tracelogs we see the standby unit was active, the primary unit stopped recieving heartbeats from secondary. 3. 833-335-0426. Each member in a group has a rank. This allows the SonicWALL to maintain a persistent connection for WAN port traffic by "failing over" to the secondary WAN port. TCP probing is useful if you do not have ping (ICMP) response enabled on your network devices. A member can only work in one of the following roles: Primary - Only one member can be the Primary per Group. The Failover and Load Balancing settings are described below: Enable Load Balancing - This option must be enabled for the user to access the Load balancing Groups and Load balancing Statistics section of the Failover & Load Balancing configuration. Navigate to high availability and enable it by ticking on the high availability check box and clicking on the apply button. HA Misconfiguration- It's important to have HA set up correctly to ensure stability. To enable probe monitoring, selectEnable Probe Monitoring Under Manage | Network | Failover and Load Balancing page. To configure the WAN Failover for a SonicWALL appliance, complete the following steps: 1 Expand the Network tree and click WAN Failover & LB. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. 833-335-0426. Last-Resort - Only one member can be designed as Last-Resort. We run a Sonicwall in our main hub office, with site to site VPNs running to other Sonicwalls in our spoke branch offices. In this case, TCP can be used to probe the device on a user-specified port. The X0 functions as a backup HA link when there is a connection between the primary and standby X0 interface. How to Configure High Availability (HA) in SonicOS (5.9.x and below). Using 3 WAN addresses allows management . .st0{fill:#FFFFFF;} Not Really. You can unsubscribe at any time from the Preference Center. Now we need to check the secondary logs, tracelogs, the configuration including physical configuration for any other issues on this date that may have contributed to this event: Some common reasons for an unexpected failover are: Tips for High Availability Best Practices, SFP and SFP+ modules that can be used with SonicWall firewalls. Sonicwall TZ170 Failover configuration with VPN We wish to use our Sonicwall TZ170 enhanced OS to manage failover between a managed MPLS t1 on the WAN port and a DSL line on the OPT port. How to block Adobe Acrobat using App control? Like the active-active cluster configuration, an active-passive cluster also consists of at least two nodes. System Crash- Check the uptime of both active and standby units in System Status to determine if either one has gone down recently: This field is for validation purposes and should be left unchanged. Probe succeeds when both Main Target and Alternate Target respond. Download the 'All' tracelog file 2. 1. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 96 People found this article helpful 182,674 Views, High Availability (HA)- Active/Standby , Active/Passive , Active/Active DPI , Active/Active Cluster. . Only a higher-ranked interface can preempt an Active WAN interface. - Round Robin This option now allows the user to re-order the WAN interfaces for Round Robin selection. WAN Failover and Load Balancing allows you to designate the one of the user-assigned interfaces as a Secondary or backup WAN port. Select Basic Active/Passive Failover to enable a basic failover setup. The interface on top would always be the Primary, 5. Probe succeeds when Main Target responds. How Does Stateful High Availability Work? To configure failover, click on the pencil icon on to the extreme right of the Default LB Group, 4. The first step is to gather data from both units. When the primary device fails to provide a connection, it will enter standby and allow the secondary device to take over network traffic. Before you begin, be sure you have configured a user-defined interface to mirror the WAN port settings. To configure failover, click on the tab Groupsand click on the pencil/edit icon on the extreme right of the Default LB group, 4. Call a Specialist Today! The name of the default group cannot be changed. Configure the Mode as " Active / Standby ". For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware. Only a higher-ranked interface can preempt an Active WAN interface. Failure to periodically communicate with the device by the Active unit in the HA Pair will trigger a failover to the Idle unit. The arrow below the right box is used to change the priority of the WAN interface. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 97 People found this article helpful 168,425 Views, This article will define the steps you can take to prevent or resolve an issue with unexpected failover either on your own or with the help of SonicWall support. In the event of a failover, we have to manually reconfigure the VPN tunnel to use the new active connection. Once you find the event you can use these clues to determine next steps. Using this you should be able to manually trigger a failover You will have to manually build a VPN connection to your on premise and the new VNet and have that as a standby in the event of a Azure datacenter failure. The fundamental distinction between the two architectures is when the architecture is operational. Some servers (Exchange, SharePoint, CRM) need to be accessible externally and so they need public IP addresses. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. How to block Adobe Acrobat using App control? This allows the SonicWall to maintain a persistent connection for WAN port traffic by failing over to the secondary WAN port, achieved when there is an automatic transfer of control when a failure in internet is detected. Basic Active/Passive Failover The WAN interfaces use "rank" to determine the order of preemption when the Preempt and failback to preferred interfaces when possible checkbox has been enabled. Then click on the edit/pencil icon next to the WAN Interface under the LB group. The Palo Alto Network firewalls support Active/Passive (A/P) or Active/Active (A/A) configuration of two devices of the same hardware model. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. The active device continuously synchronizes its configuration and session information with the passive device (in A/P mode) or the Active-Secondary (in A/A mode) using two HA interfaces - HA1 and HA2. Check " Enable Stateful Synchronization ". You can unsubscribe at any time from the Preference Center. The below resolution is for customers using SonicOS 6.5 firmware. Click on the Probing tab on the same window. Ping can be used to any public domain name/IP address. When enabled, this sends TCP probe packets to the global SNWL host that responds to SNWL TCP packets, responder.global.SonicWall.com on port TCP 50000, - checks for Ping (ICMP) or TCP probes to specific hosts. Call a Specialist Today! If the Primary WAN fails, then the SonicWALL The secondary unit triggered an outage so the primary became active. to enable immediate failback to the primary WAN when it is back online, Probe responder.global.SonicWall.com on all interfaces in this group -, Enable this checkbox to automatically set Logical/Probe Monitoring on all interfaces in the Group. For queries - Wan Failover & Load Balancing FAQs. The secondary WAN port can be used in a simple active/passive setup to allow traffic to be only routed through the secondary WAN port if the primary WAN port is unavailable. The below resolution is for customers using SonicOS 7.X firmware. This field is for validation purposes and should be left unchanged. 2 Select Enable Load Balancing. Load-balancing is currently only supported on Ethernet WAN interfaces. NOTE: StatefulFailover will not be available in the above setup. In SECONDARY DEVICE: Enter serial number of SonicWall standby. Enable the boxes Enable Load Balancing and Respond to Probes, 3. This field is for validation purposes and should be left unchanged. They are currently configured in failover-only mode with a single site-to-site VPN tunnel between the active WAN connection and Azure. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content. The self-checking mechanism is managed by software diagnostics, which check the complete system integrity of the SonicWALL device. How to confirm if High Availability pair is properly licensed. Push the WAN interfaces from the left box to the right 'Interface Ordering', When the primary fails to provide a connection, it enters standby and allows the secondary device to take over Internet traffic. Login to SonicWall firewall by Admin account. In an active-passive failover, backup resources are normally in a standby state and only observe . Navigate to High Availability | Settings. The secondary WAN port can be used in a simple active/passive setup to allow traffic to be only routed if the Primary WAN port is unavailable. The public IP addresses need to belong to the secondary WAN's . WAN Failover enables you to configure one of the user-defined interfaces as a secondary WAN port. 1. 3. .st0{fill:#FFFFFF;} Yes! If you are planning on the help of support to determine the cause all of the following files must be uploaded to your service request. Log in to the management page. Hi there, I wanted to update the firmware of a HA-Cluster. At our MSP we primarily use SonicWALL so I am sure I can help out! The WAN Failover & LB page displays. . Click on the WAN interface and push it from the left box to the right ', On the right box, the interface which is on top is the, When the primary WAN fails to provide a connection, it enters standby and allows the secondary device to take over Internet traffic, Specify how often the SonicWall appliance checks the interface (5-300 seconds) in the, Specify the number of times the SonicWall appliance tests the interface as inactive before failing over in the, Specify the number of times the SonicWall appliance tests the interface as active before failing back to the primary interface in the. This member always appears first or at the top of the Member List. To configure a new interface for WAN, please follow How can I configure an interface as secondary WAN port in SonicWall? January 5. We only needed this for 24 hours, so i've since disconnected while I gather my thoughts on this. Associating an Appliance at First Registration on MySonicWall for High Availability? During regular operation, we have access to all resources thanks to active-active failover. If a failover occurs, any session that had been active at the time of failover needs to be renegotiated. The next and most important setting that ensures proper failover is the Probing on each of the WAN interface. How to block Adobe Acrobat using App control? This field is for validation purposes and should be left unchanged. When selected, the appliance will only respond to TCP probe request packets having the same packet destination address TCP port number as the configured value (mostly used in GMS). SonicOSX can monitor WAN traffic using Physical Monitoring that detects when the link is unplugged or disconnected, or Physical and Logical Monitoring that monitors traffic at a higher level, such as upstream connectivity interruptions. This allows the SonicWall to maintain a persistent connection for WAN port traffic by failing over to the secondary WAN port. In HA Control Interface: Choose port that using to HA between 2 SonicWall devices. Here you would be able to see 2 options: Now, from the drop-down, select when probe succeeds. Upgrade SonicOS Firmware NSa Ha-Cluster active/passive. However, as the name "active-passive" implies, not all nodes are going to be active. High Availability Active-Active Clustering with 2 units. The failover to the Backup SonicWALL occurs when critical services are affected, physical (or logical) link detection is detected on monitored interfaces, or when the SonicWALL loses power. Turn on Enable Stateful Synchronization. NOTE: Failover will only work when there is more than1 interface in WAN Zone. 1. Click OK to save the changes on the Load Balancing group. SW shows your X2 is primary. The below resolution is for customers using SonicOS 6.5 firmware. 3 Select the secondary interface (s) from the Secondary WAN Interface pull-down menu. We currently run our VPNs purely over the X2 connection, by selecting "VPN . Check Preempt and failback to Primary WAN when possible to enable immediate failback to the primary WAN when it is back online. Resolution for SonicOS 6.2 and Below The below resolution is for customers using SonicOS 6.2 and earlier firmware. Route 53 active-passive vs active-active failover. This is license-dependent and will not function without it. X4 and X1 need to be setup for probing. Search for the HA event using MM/DD format. Because the log buffer on the SonicWall is limited and older logs may get deleted upon new logs generation. The WAN Failover & LB page displays. Hardware Failover-Active/Passive: Active/Passive: Anti-Spam: RBL support, Allowed/Blocked Lists, Optional SonicWall Comprehensive Anti-Spam . If selected, all the options below it then become available, or SonicWalls that are generation 6, we suggest upgrading to the latest release, of SonicOS firmware. Failover between the Ethernet WAN (the WAN port, OPT port, or both) and the WWAN is supported through the WAN Connection Model setting. In Mode: Choose Active/Standby. The secondary WAN port can be used in a simple active/passive setup, where traffic is only routed through the secondary WAN port if the primary WAN port is down and/or unavailable. The default probing intervals to find out how often SonicWall should check if there is active internet on one interface and if the internet is down, how long to wait before switching to the secondary WAN. We have WAN Failover active at our main office, with X1 being primary and X2 being secondary. You can configure Logical/Probe IP address for SonicWall to monitor a reliable device on one or more of the connected networks. The rank is determined by the order of interfaces as they appear in the Interface Ordering for the group determining the usage preferences of the Interfaces, as well as the level of precedence within the group. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. This is also called Secondary member. This feature also allows you to do simple load balancing (LB) for the WAN traffic on the SonicWall. Call a Specialist Today! Respond to Probes - When enabled, the appliance can reply to probe request packets that arrive on any of the appliances interfaces. April 2021 @ SHULTIS - Yes, the SonicWall does log the HA failover activity in its GUI logs. The default probing intervals to find out how often SonicWall should check if there is active internet on one interface and if the internet is down, how long to wait before switching to the secondary WAN. Knowledge Base Articles relating to HA licensing, Other Relevant Knowledge Base Articles relating to HA. Check Preempt and failback to Primary WAN when possible to enable immediate failback to the primary WAN when it is back online, 5. I do not like using responder for probing but it does work. Expand the Manage | Networkand click WAN Failover & Load Balancing. When enabled, this sends TCP probe packets to the global SNWL host that responds to SNWL TCP packets, responder.global.SonicWall.com on port TCP 50000. When Active/Active Clustering is enabled, the SonicOS internal DHCP server is turned off and cannot be enabled. 1. This should be enabled if there is any type of probing configured under the Default LB group or the individual WAN added inside the group. Navigate to Network | System and click WAN Failover & LB. Search for the HA event using MM/DD format 3. . I had to configure the wireless router to put the SonicWall interface IP (x.x.x.100) in the DMZ for IPSec VPN tunnels (cloud infrastructure) to function correctly, then configured failover, and this all worked nicely. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 04/11/2022 163 People found this article helpful 92,028 Views. Login to the SonicWall management Interface. NOTE:Stateful Failover will not be available in the above setup. Succeeds Always (no probing). The secondary WAN port can be used in a simple "active/passive" setup to allow traffic to be only routed through the secondary WAN port if the primary WAN port is unavailable. 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